“Your brand might not have ‘feelings’, but it does have a reputation.” – 5 Essential Tips For Brands Battling Social Media Trolls: Disgruntled customer or attacker? Here’s how to tell and what to do. via #FastCompany (@FastCompany)

Read more:  https://www.fastcompany.com/3063769/work-smart/5-essential-tips-for-brands-battling-social-media-trolls

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